Privacy Policy

Last updated: June 2026

1. Data Minimization

At AE Doctor, we strongly believe in your privacy. The core functionality of the Software runs 100% locally on your machine. We do not upload your After Effects project files, composition data, or layer names to our servers.

2. What We Collect

We collect only the minimum amount of data required to run the service:

Account Information: If you register or purchase a license, we collect your email address via Supabase Authentication to manage your license.
Hardware ID: A hashed version of your machine ID is temporarily sent to verify your license limits.
Analytics: We use Vercel Analytics on our website to understand traffic patterns anonymously. No invasive tracking cookies are used.

3. Third-Party Services

We use Paddle as our Merchant of Record for payments. Paddle handles your credit card data; we do not store or see your financial information. We use Supabase for authentication and backend database services.

4. Data Retention

We keep your account email and license records for as long as your account is active, so we can validate your license and provide support. If you delete your account, we remove your personal data within 30 days, except where we're required to keep records for tax, fraud-prevention, or legal purposes.

5. Your Rights

You can ask us to access, correct, export, or delete the personal data we hold about you at any time — email support@aedoctor.app and we'll handle it directly, no automated request form required. Deleting your account also stops any further hardware-ID checks tied to it.

6. Data Storage & Security

Account data is stored with Supabase, encrypted in transit (TLS) and at rest. Payment data never touches our servers — Paddle, our PCI-compliant Merchant of Record, handles it directly. Because AE Doctor's core diagnostics run locally on your machine, there's no project-file data on our servers to be exposed in the first place.

7. Children's Privacy

AE Doctor is a professional tool for video editors and motion designers. It is not directed at children, and we do not knowingly collect data from anyone under 16.

8. Changes to This Policy

If we materially change how we collect or use data, we'll update the "Last updated" date above and, for significant changes, notify active account holders by email.

9. Contact

Questions about this policy or your data: support@aedoctor.app.