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Welcome to AE Doctor

We are here to help you with any issues.
Don't worry, a real human will read this and email you back. Prefer sending an email directly? Reach us at support@aedoctor.app

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Frequently asked

Response time: within 48 hours Support desk: Sun–Thu, 9:00–19:00 (GMT+2)

How fast will I get a reply?

Most tickets get a reply within 48 hours.

Do you offer refunds on licenses?

Yes — Pro includes a 14-day, no-questions-asked money-back guarantee. Pick the Billing topic above to start a request.

Which After Effects versions are supported?

After Effects 2015 (v14.0) and every release since, on Windows 10/11 (64-bit). AE Doctor is currently Windows-only — macOS support is under evaluation for future releases. Mention your After Effects version so we can diagnose faster.

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